We have great confidence in the service program we have established.
If, for any reason, you are not 100% satisfied with the service, please email us at
To Obtain Warranty Service
Entree Products are supported across the United States. To request service call (704) 900-2068, selection option #1
- This phone number is located on every unit sold to obtain service – (704) 900-2068
- Most technicians arrive 24 hours after being dispatched nationally
- We will call you with the time the technician will enter your location. If the technician is delayed (previous job or traffic delay), we will call you with the new arrival time.
- If a part is needed and not on the service technician's truck, we will ship the part 2-Day air at no charge.
2-year parts & labor warranty on most refrigeration products, an additional 3-year compressor - 1-year Parts & Labor on all cooking products
TO OBTAIN PARTS FOR NON-WARRANTY
Call (704) 900-2068, Option #2 Or contact our parts distributor,
Hagar Restaurant Service, directly: 855-394-8933
Email:
